Friday, June 26, 2009

Pinnacle Security salesman using unethical practices.

Reading this story makes my blood pressure rise. Apparently, salesmen have been knocking on the doors of CastleRock Security in Wichita, Kansas. The way the scam works is they tell you CastelRock is out of business, change the panel, and get a bank check from you so they can start charging you for CSM right way.

The best part is that Pinnacle isn't even licensed in Wichita.

I read about this story on consumer protection blog The Consumerist. The comments are freaking precious, too. My favorites:

The Pinnacle Security salespeople were in Portland about 2 months ago saying that other security systems "were easy for burglars to get around" and started asking intrusive questions.

I used to work for Pinnacle Security out in San Diego, California. I was originally trained to be an installer. I moved over to selling for a short period before our office closed. They taught us to use things like "We are looking for a model home and we will give you a security system for Free." There was nothing Free about the systems. I never lied about a company going out of business, but they do use some pretty Iffy sells techniques. I recommend no one do business with Pinnacle.

Wow! I was wondering if anyone else had been a victim of their predatory sales techniques. About a month ago one of these guys visited my house trying to give away 1 of 5 free alarm systems in my neighborhood. The guy was insanely pushy and tried to push his way into my house to do a so called home inspection.

These [adjective redacted because this is a family blog] came to my neighborhood a few months ago and I called the cops. They knocked on my door at 9:30pm and asked me if I had a security system. They were wearing Pinnacle Security t-shirts, but other than that they looked like gang-bangers. Not exactly the best people to be selling a security product.

Seems like they hire a lot of kids for summer jobs- they even have a MySpace page (I have been blogging here and there since 2003 and so help me this is the first time I've ever linked to a MySpace page. May it be my last). I guess you get what you pay for.


marvin said...

A pinnacle security salesman just came to my door offering a "free" security system?

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